Johan Jedåker, along with another candidate, was invited to a job interview for a customer service representative position at Onlinefactory
Jana and her fiancé Mikael were at IKEA to buy a sofa. They found a really nice sofa they wanted, but there was one problem:
Klas Bengtsson, a prominent figure in Borås with a background that includes the Office Group, has been actively involved over the years as a mentor to talented young entrepreneurs.
Kristina Mero Eriksson grew up in a poor family in the Philippines with 5 siblings and 32 cousins.
OnlineFactory has been involved in floorball in many different ways. The company has its own team, which is the reigning champion of the top Philippine league, and has been one of the main sponsors of the Philippine national team for several years.
In the interview, CEO Rickard Lyko reveals that the fast-growing company is aiming for 10 billion kronor in revenue by 2028.
Helene Arvidsson came up with the basic idea for her new business concept while using the restroom at a gas station.
Things don’t really pick up until orders start coming in during Black Week and then peak in the days leading up to Christmas.
Peter talks about his journey as an entrepreneur and his future projects.
In the midst of the COVID-19 crisis, OnlineFactory is growing by 40% year-over-year and hiring new staff week after week.
He helped launch the online sensation Nelly, but sold his shares after ten years to move to the Philippines and start a small family business.
Peter Eriksson of Sweden is in quarantine in Manila, the capital of the Philippines.
Do you want to keep your customers informed during the current pandemic? The solution may lie with the Swedish company OnlineFactory, which is accustomed to working under pressure.
OnlineFactory is a leading offshore provider of Nordic customer service in the Philippines. Discover how OnlineFactory founder and CEO Peter Eriksson succeeded in launching an outsourcing company that specializes in the Nordic market.
The goal was to bring a Swedish invention to the Philippines, and now Peter Eriksson is the head coach of the Philippine national floorball team. The entrepreneur behind both Nelly and, more recently, Online Factory was inspired by Thailand, where, with Swedish help, the country went from being a novice to competing in the Floorball […]
Peter Eriksson left Sweden with his wife to start Online Factory in Manila. In 2018, the customer service division generated approximately 15 million Swedish kronor in revenue from its outsourcing operations and currently has 25 Swedish e-commerce retailers as clients, including major players such as Adlibris, Boomwatches, and Photowall. According to Peter himself, their biggest […]
Peter Eriksson sold his stake in Nelly because his goal was to run a smaller company together with his wife. The result was Online Factory, which is based in the Philippines and today specializes in outsourcing customer service. Since its inception, the company has grown by over 1,000 percent and has partnerships with various companies […]
As early as 2011, while working at Nelly, Peter Eriksson recognized the need to outsource various services. When the Qliro Group acquired 100% of the company, Peter decided to move to Manila to help other Swedish e-retailers.
