expert solutions
in e-commerce
We offer high quality offshore outsourcing services in Manila with an in-house Scandinavian management team.
We want to help our online clients to be more competitive through offshore outsourcing services such as customer support, web-development content management and influencer marketing.
ABOUT US
OnlineFactory is an official partner with the global organization Non-Violence, which works to prevent and counteract violence in all its forms.
Today, Non-Violence works to inspire, engage, and educate young people in handling conflicts peacefully. The organization operates globally with representation in various countries, including Sweden, and currently reaches all continents with its educational programs for both schools and companies. They have already educated 9+ million people.
Our partnership includes everything from web development and customer service to digital marketing and social media management.
The gap between rich and poor are extremely high in the Philippines in the global perspective. We want to do our part to reduce this gap and together work for a better world. We can’t make it better for everyone – but it is a victory for every individual that we can help with our effort.
Our company do not only want to focus on our own profit – we also want to take responsibility to develop the society we are living and working in, that will be beneficial for our company, our employees, our clients and the society.
Our staff is our most important asset. We really care about our staff – like our family, and we strive to create a great working environment with a low employee turnover.
In our latest Employee Satisfaction survey, we improved on the total score from 4.4 to 4.5 (out of max 5.0) on the question of the employee’s total work satisfaction. It is a good score but we will work even harder to continue to grow as an employer.
We are constantly looking for new employees to grow our team – whether you are looking for a work as a customer support agent, data encoder or to replace our CEO.
We do not care so much in completed exams and your formal education, but it is good if you at least have studied two years in college. We value more your previous experiences especially your attitude. We are looking for Loyal Humble Performers.
We are looking forward to your application!
At OFA, I’ve grown as a Customer Service Representative, supported by managers who care and guide my improvement.
OnlineFactory is a company that has offered me lots of opportunities, and it is also a place where I can feel right at home.
I’ve been working here for 6 years, and the reason I stayed is that OnlineFactory feels like a second family to me.
Everyone feels like one big growing family, from the company’s management to colleagues. It’s a joy to be part of this cheerful group.
Our basic model in our client projects is that we always recruit dedicated agents that only works with one client. Our belief is that success is all about finding the right people and develop them to their best. The right employee for the right job.
Depending on our clients needs in language and industrial skills – we can always find an employee that have the right skill set for the job.
Loyalty to the family is very important in the Filipino culture. OnlineFactory.asia wants to build a strong and loyal relationship with our employees-almost as we are their extended family. We think that it is essential for all parties to develop strong, lasting relations.
We believe in constant development, especially in our fast – pace online industry. We constantly need to upgrade our knowledge to be a competitive player. We are looking for humble employees who will be open-minded for constant development.
We are looking for people who wants to perform a little bit better each and every day. We work hard with KPI’s to beat records, introducing sports, and other things to make our staff to be peak performers.
