Home > News > Page 3

NEWS

The Nelly founder is aiming for growth – in the midst of the crisis
19 April 2020

He helped launch Nelly's online success but sold his shares after ten years to move to the Philippines and start a small family business. It became much larger and now Peter Eriksson is aiming for growth in the midst of the corona crisis.

Manila is quiet as in the summer cottage in Dalarna
7 April 2020

Swedish Peter Eriksson is quarantined in the capital of the Philippines, Manila

So you can keep customer service rolling even in crisis: “We have extremely good preparedness”
31 March 2020

Do you want to keep your customers updated in the middle of the current pandemic? The solution can be found at the Swedish company OnlineFactory, who are used to working in stressful situations. "We are always ready to change our business," says CEO Peter Eriksson.

Our Thoughts About Influencer Marketing
June 2, 2020

We at Online Factory can help your company find suitable influencers, but we work with a small another model that we believe more in, namely micro-influencers.

online factory customer support
Benefits of Outsourcing Customer Service
December 2, 2019

Having a fully functioning and professional customer service inhouse is something that can take up a large part of a company's resources. You need staff who can work on several different channels and if you sell in several markets, your customer service also needs to be able to handle several different languages.

online factory nordic award
OnlineFactory have been awarded with the “SME of the Year 2019” at the Nordic Awards in the Philippines
October 23, 2019

The Nordic Awards is an event organized by the Nordic Chamber of Commerce (NordCham). NordCham has been working to strengthen the business relations between the Nordic countries and the Philippines.

online factory customer support agents
OnlineFactory is investing in strengthening customer service in the Swedish Christmas shop with more than 100,000 extra hours
October 24, 2019

Based on last year's explosive growth, OnlineFactory is investing in recruiting a record number of people. This is partly due to existing customers, such as Adlibris.